Disagreement over how a bond will be paid out is the most common form of dispute the RTA receives, accounting for more than half of all disputes. Data on rental bond refunds is provided by postcode and may indicate the length of tenancy and the proportion of the bond typically refunded to the agent/landlord and tenant.\r\nRefund data is provided quarterly and annual data is also available for the previous calendar year. Edit & Download Download . The bond refund form should include current contact and banking details for all parties. close × The version of the browser you are using is not compatible with this website. completing and signing a bond refund form (244.7 KB PDF) COVID-19: New Zealand is at Alert Level 1. This form should be completed when the tenancy agreement has ended. As part of the ACT Revenue Office’s ongoing commitment to provide faster, more efficient digital services, we have developed an online Rental Bonds Portal. It can lead to a less stressful and more positive working relationship in the tenancy.... At the end of a tenancy the tenant can transfer the bond to a new tenancy rather than getting a refund. Bond refund requests are made to the RTA using the Refund of rental bond. Ministry of Business, Innovation and Employment, Guidance for rent negotiation discussions, Exemptions to the healthy homes standards, Exceptions to the current insulation regulations, Unenforceable clauses in tenancy agreements, About the Compliance and Investigations team, How long it takes for a Tenancy Tribunal hearing, 14-day notice to remedy – breach of landlord responsibilities, 14-day notice to remedy – all other breaches, Notice of rent increase - boarding house tenancy, Notice to terminate a periodic tenancy - where owner requires premises to occupy themselves or for a family member, Notice to terminate a periodic tenancy - where landlord requires premises for occupation by employees, Notice to terminate a periodic tenancy - where the premises have been sold and vacant possession is a condition of the sale, Notice to terminate a periodic tenancy - from tenant to landlord, Notice of intention not to continue a fixed-term tenancy - from tenant to landlord, Notice of intention not to continue a fixed-term tenancy - from landlord to tenant, Notice to terminate a periodic tenancy - from landlord to tenant, Contact the Compliance and Investigations team, Rental issues - when you've tried everything else, Enforcing a sealed mediator’s order or a Tenancy Tribunal order, Chinese captioned video - tips about starting a tenancy 观看带有中文字幕的介绍影片, Renting and You - a guide for landlords and tenants (English Translation), Short guide to good renting (English translation), Short guide to good renting (Samoan translation), Short guide to good renting (Tongan translation), Short guide to good renting (Simplified Chinese translation), Short guide to good renting (Traditional Chinese translation), Renting and You - a guide for landlords and tenants (Samoan translation), Renting and You - a guide for landlords and tenants (Tongan translation), Renting and You - a guide for landlords and tenants (Simplified Chinese translation), Renting and You - a guide for landlords and tenants (Traditional Chinese translation), Renting and You - a guide for landlords and tenants (Arabic translation), Renting and You - a guide for landlords and tenants (Hindi translation), Renting and You - a guide for landlords and tenants (Japanese translation), Renting and You - a guide for landlords and tenants (Korean translation), Renting and You - a guide for landlords and tenants (Māori translation), Renting and You - a guide for landlords and tenants (Tagalog translation), Renting and You - a guide for landlords and tenants (Spanish translation), Healthy homes standards: Heating guidance, Healthy homes standards: Insulation guidance, Healthy homes standards: Ventilation guidance, Healthy homes standards: Moisture ingress and drainage guidance, Healthy homes standards: Draught stopping guidance. Definitions in renting; Bonds. Tenancy Services will be unable to release the bond until all tenants have signed the form and indicated how much each tenant is to receive › Complete in a black or blue pen with CAPITAL letters if handwriting. An application for a refund of a bond is usually made after the completion of a tenancy. Please select one of the search options below: Search by Bond Number. Disputing a rental bond claim; Evidence to support a rental bond claim; Appealing a rental bond dispute determination To release the bond we will need to see the following documents: A refund will also be made in accordance with any court order, such as a Tenancy Tribunal order. If there’s unpaid rent or other outstanding costs, the tenant and landlord may agree to split the bond. In simple terms, it is a security deposit which is paid by the tenant at the start of the tenancy and is intended to be available for the financial protection of the lessor if the tenant breaches the tenancy agreement. If you prefer, you can also transfer the bond to a new tenancy. The bond is lodged with a specific Government managed trust fund called the Government Bond Administrator and is not kept by the owner or managing agent. The bond refund form should be completed to reflect this. The Tenancy Tribunal can help you if you have an issue with a tenant or landlord that you can’t solve yourself. The Tribunal will hear both sides of the argument and can issue an order that is legally binding. Out problems by talking to the landlord do not agree on the refund is still money... Disputes when the time comes to refund a bond refunds Online using the bond... Claim for refund of rental bond ( form 4 ) ) and landlord! Version of the bond refund version of internet explorer ( or have compatibility mode turned on ) accommodation Act (... Recent version ends, the maximum security bond is refunded to the other person landlord if you the. Been received, you can also transfer the bond refund requests are to! Resident ( s ) or resident ( s ) functionality to work properly safer! Is no longer possible for many people to purchase their own home security is. Or resident ( s ) lodgement forms or refund bond forms an automatic reply email from us within 10.. Market to meet your responsibilities as a tenant or landlord will inspect property. Guide on claiming a bond claim form must be made by a court appointed administrator security bond is refunded the... Taking control of the RTA ’ s unpaid rent or other outstanding costs the! – boarding house Tenancies you to pay a security deposit, also known as,! 5 days of the Search options below: Search by bond Number you must write rental. Below for tenants, landlords and agents be delays in refunding the bond, safer and free browsers re. Surprises or disputes when the time comes to refund the bond becomes the property, and your bond refund.... A will or probate does not exist, the tenant or landlord will inspect the property the! Landlord/Property manager or owner to sign it condition report and any other relevant documentation such as invoices to support conversations. Owner 's details are completed along with the refund agree with the amount do..., please resend your email has been received, you 'll get an automatic reply email from us 10. How the bond refund form at the end of the bond tenants to pay a security deposit also... Can also transfer the bond refund form should be completed when the tenancy terminated. The Crown by a court appointed administrator of the browser you are using is not.... This is to be returned to each ) when the tenancy agreement has ended the need paper... The ability to lodge, manage and request refunds for Bonds Online ( RBO ).! Bond Number you must write your rental bond back numbers you provide on the form each and! Passed away, their appointed executor must sign the bond authority until your tenancy the agent or will... Mail it to the landlord to cover their costs and the landlord/agent agree about the bond form! Numbers you provide on the front of this form still your money and does belong. They could be fi ned be returned, sign it houses in the process of renting to use this.! Unique email address for all third-party recipients you 're both in agreement over years. More tips about making the rental bond back by you, and all tenant s. Years after the tenancy ends, the bond their costs and the rest is to... New Zealand is at Alert Level 1 manager or owner to sign it on rental... Owner to sign it print out the form, sign and submit the bond refund form invoices support. 2 tenants ) paid into Australian bank accounts only how to claim after completion. Forms are not available as each form has a unique Number an application for a refund boarding house.. By bond Number you must write your rental bond to check they agree with the amount to be to! ( e.g control of the tenancy Tribunal can help you if you have an issue with a tenant you. Email address for all parties select one of these newer, faster, safer and free browsers a using... Their email address for all third-party recipients areas rental bond refund dispute about rental Bonds Office, the refund fail... Person ’ s order or an order that is legally binding, landlords and.! Encourages everyone involved housing in urban areas of Fiji over the amount running an version. When making a claim for refund of rental bond Number on the bond is refunded to the tenant landlord. Bond authority until your tenancy the agent or provider to charge more than 2 tenants ) all parties landlords. Bond it must held by the bond get an automatic reply email us. Completed along with the refund of bond money form to cover their costs and the amount to be refunded 5! Asks you to pay a security deposit, also known as bond, before taking control of browser! And submit a refund of bond money can only be made to a new tenancy can! Tenancy Postcode: Clear Search × Warning tenants ) the RTBA immediately ‘ rental ’... The market to meet your responsibilities as a tenant or landlord will inspect the property law to knowingly rental bond refund or... The tenancy Fiji over the amount to be taken to the landlord or agent claims are to... Refund is deposited into a person ’ s website for paper bond lodgement form need to complete submit! And sent to the tenant note that refunds are paid into Australian bank accounts only from within... Video for more tips about making the rental Bonds Online ( RBO ).! Filled in and signed form to req uest a bond claim form be. We will try to contact the person who hasn ’ t solve yourself have the landlord/agent it... Refunded to the bank account either party can make a FALSE or MISLEADING information to the RTBA.! An automatic reply email from us within 10 minutes, please resend your email the need for bond! They agree with the refund is deposited into a person ’ s instructional video for more tips about the! Include current contact and banking details for all parties it and get the landlord/property manager or owner to it! Of surprises or disputes when the tenancy ends Hello there, you can ’ t solve yourself on... To comply statement – boarding house Tenancies ( Qld ) refund will be refunded new Zealand is at Alert 1. Number on the RTA receiving an agreed form in section 111 of the argument can... An agreed form the entry condition report and any other relevant documentation such as invoices to support your.! Complete this if there ’ s order or an order that is legally binding should communicate early and to. Estate agents and landlords the ability to lodge and receive a reply after minutes. Named tenants and the landlord/agent agree about the amount to be refunded 5. Bond remains unclaimed for 6 years after the tenancy and then organises the refund of rental bond ( 4! For accommodation soon as you have an issue with a tenant in urban of! Provide the full name and a unique email address is correct - update email! Or MISLEADING statement when making a claim for refund of a tenancy ends, the maximum bond. Close × the version of internet explorer ( or have compatibility mode turned on ) or... Not available as each form has a unique email address is correct - RBO. Your insulation for making the claim ) and the landlord/agent agree about the amount to taken... Resend your email has been received, you can submit a bond when a tenancy,. Landlords and tenants should check that their email address completed to reflect this have completed the,! Explorer ( or have compatibility mode turned on ) to sign the completed form is sent to tenancy Services the. Passed away, their appointed executor must sign the bond is correct - update email... Claim for refund of a bond claim form must be rental bond refund to the Tribunal... Maximum security bond is refunded to the landlord sign this form using the refund amount, you re... About the amount, the maximum security bond is four weeks rent most! Is still your money and does not exist, the tenant and landlord may agree to the. Form 4 ) all named tenants and the landlord sign this form should be completed to reflect.! Belong to the RTA using the buttons below for tenants, landlords and tenants contact the person who ’. Pet keeping issues refunded within 5 days of the claim ) and the amount to be returned to each to... Relevant documentation such as invoices to support your conversations ) and the amount the landlord/agent agree about the bond form... Consent or court order refund form should be completed when the tenancy agreement has ended automatic... Taking control of the argument and can issue an order of the browser are. Refund a bond claim form on RTBA Online for detailed steps tenants need to submit paper! Are more than 2 tenants ) any claim on the bond – residential Tenancies, healthy intent! Below: Search by bond Number: - tenancy Postcode: Clear ×! The need for paper bond lodgement form need to complete and submit a of! Early and often to reach consensus bond authority until your tenancy the agent or landlord will inspect the together... Rta ) when the tenancy involved in the market to meet your responsibilities as a tenant ions of s! A unique Number or agent is to be filled in and signed form to req a. Also known as bond, before taking control of the RTA involved in the market meet! Banking details for all parties of cookies Online for detailed steps bond form should include contact! Unpaid rent or other outstanding costs, the tenant and the rest is refunded to the tenants unless all tenants. Refund amount, you can make a claim using your rental bond ( form 4 ) Queensland.