I'm asking if there's some kind of legal obligation I have as a buyer to return a wrong item sent to me. Shop Wish.com today to save. Hello, go to your purchased items menu. She had ordered a low value item, Product A, and stated she received something different, product B. I had sent a message apologizing and asking for a bit more information, such as what the packing slip said and what product she actually received. Hover over your profile name at the top-right of the page, and click on Order History; You may also click here to … For example, you could say, "A mysterious package was sent to me." complained about wrong item and website does not respond - rip off - avoid at all costs Reply. It was … This is in the passive voice. the same happened to me but i posted mine back and pay pal refused to accept my proof of postage which i sent twice ,then took so long to tell me my they had closed the case i cant even go to my bank to cancel the credit card transaction pay pal sucks.. 3 Kudos Rocky02. If the seller sends you the wrong item it is their responsibility to pay for return postage. The latest my-orders are in stock for 70-90% off! 5. Why on Earth would YOU pay for THEIR mistake? Both are grammatically correct but mean two different things. I paid for an order and a received a package; it just wasn't the package I'd been expecting. 3. 1 Votes. In the drop down menu there is an option for returns. Everyone loves Wish free stuff! If the seller offers returns then tell them that the reason for return is that it is the wrong item and they will need to pay for return shipping if they want it back. The first time I saw the message “We’re sorry. Live and learn, but "it's the thought that counts" and i'm sure if he loves you he'll completely understand. To the OP, if you are buying your husband really only one "major" gift, from now on I think I'd buy it locally. A customer had opened a return request saying she received the wrong item. Shop today to see what kind of freebies you can add to your cart. You can call Wish at +3 188 180 5250 phone number, write an email to support@wish.com, fill out a contact form on their website www.wish.com, or write a letter to Wish, One Sansome Street, 40th Fl, San Francisco, California, 94104, United States. 4. There you should have a paid label from the seller (automatically deducted form the seller's account) for you to print and send the item back. This item can’t be delivered to a Wish List or gift registry address” I hadn’t noticed the previous “Marketplace items cannot be sent to Gift Registry addresses”. It’s a scam. ... to which royal mail still did not turn up even though on the original day I was in!. Wish.com mails you an empty envelope then marks your order as "delivered." Contact Wish customer service. then to find out my order had been sent back, to wish, wish did not even let me know. From a non-mobile device, log into your Wish account through www.wish.com. When you buy with others on Wish.com, sometimes you get Wish free stuff. ... China “sending wrong item” scam Q sent me the wrong size in a LOGO item I ordered and tried on yesterday. Wish refuses to refund your money when you tell them you received an empty envelope. At the time I was a newbie to all this and didn’t realise the difference between the Marketplace and Amazon itself. The reason for the return would be "wrong item sent". Sent to me means that something was sent to you. I'm not asking about anyone's ethics or morals. To the right of said item there should be a drop down menu. 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