If your policy is to accept returns, you can set up rules that automate the way that you manage different parts of the return process. Return & Refund Policy . If for any reason you're not happy with your purchase, please tell us immediately. Order returned by the customer. 3 Return Policy Template free download. PAGE 6 BOUTIQUE ONLINE RETURN POLICY: All items returned must be in new condition, unworn and unwashed. Create your own Policies for Free. We hope you are happy with your purchase. Alternatively, you can click the button beneath it to download the policy … Usually, it’s because they’ve ordered the wrong size or just don’t want the items anymore. [You may also use the prepaid shipping label enclosed with your package.] Developing a comprehensive plan can actually reduce the resources you spend on returns and keep your customers coming back. Laws regarding returns and refunds vary from state to state. Merchandise exchange process must be initiated within 5 days of receiving order. Here’s a breakdown of the main sections a return policy includes: As the name implies, a return policy should clearly indicate if customers are allowed to return purchased products or claim refunds on paid-for services. It may test your personal writing skills, but a stand-out return and refund policy can not only help you sell more but make your brand name more memorable. For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. A well-written refund policy can boost your sales and increase profits, while an overly restrictive refund policy can scare potential customers away and cost you dearly. Refunding a customer's order can result in a loss of profitability on orders, and knowing that someone disliked your product can be disheartening for business owners that strongly believe in the benefits of what they sell. 9 Things to consider when choosing a funding option . Size: 102.21 KB . Having a Return Policy is a simple-but-effective way to protect your products and customers. You can also implement an all sales are final policy if certain items aren’t eligible for refunds, such as discounted, customized, or single-use items. Below is a basic template for a return policy that can be adapted to fit your business. But this template should help you design your own. Outline if users have the option to return items via mail, who is responsible for shipping costs, whether you have specific shipping guidelines, and what shipping address customers should use. ], [A ___% restocking fee will be charged for all returns [in excess of $____]. Below is a basic template for a return policy that can be adapted to fit your business. Think about what makes your store unique and how you can get customers talking about your return policy over others. Shipping Policy Template: Why Your Ecommerce Business Needs One. Creating a return policy is one of the most powerful ways to provide your customer with a safe and better buying experience. Input your details into the refund policy generator below and we'll email you a free, custom policy for your company. August 22, 2019 | By Termly Legal Team | Reviewed By Masha Komnenic CIPP/E, CIPM, CIPT, FIP, Home Resources Templates Return Policy Template. Free Return & Refund Generator: Generate a Free Return & Refund for your store in one single minute. Many businesses incorporate their return and refund policies into their brand identity. Return Policy . Checking out how other companies approach return policies can give you extra guidance on creating your own. However, there will inevitably be times when a customer wishes to return a product. particular offending provision in our Returns Policy will be deemed inapplicable. If your products include warranties, detail how a customer can act specifically when dealing with a warrantied good. Be strategic in determining your business’s needs, and laying them out clearly in your return policy. Pin. We hope we’ve helped you on your path to making your website or app legally compliant. If you offer one or both of these options, you should have a dedicated exchange section or exchange policy to detail your guidelines for trading in products. Our templates list of Return and Refund Policies will show the current 2020 best practices that you need to know when it comes to these kind of policies for your ecommerce store. Several excellent online resources can help you create a policy that works for you. Disclaimer: Termly Inc is not a lawyer or a law firm and does not engage in the practice of law or provide legal advice or legal representation. Everything in brackets can be updated to fit your brand’s store. Refund & Return Policy Template: Discover how to create your shipping and returns policy, including: General guidelines. This is especially important for ecommerce returns, since you need to factor in mailing and shipping, as well as the online transfer of funds. Avoid using any legalese that can confuse customers about the extent of your return policy. To be eligible for a return, your item must be unused and in the same condition that you received it. File Type: pdf . If you need a quick and comprehensive policy, build one for free with our return policy generator. These things happen. They already contain certain standard terms and … By using this for your store, you agree to this disclaimer. No two return policies should look the same. Last updated on 01 April 2020. October 18, 2019 . If 30 days have gone by since Return and Refund Policy Template free download and preview, download free printable template samples in PDF, Word and Excel formats Not only do ecommerce entrepreneurs need to factor shipping costs into their returns and refunds, but studies show that online consumers place a particular value on the online shopping returns experience. It is advised to come up with a refund amount based on the priority parameters that matter the most in the relevant industry. All returns must be postmarked within ___ days of the purchase date. You’ll want to make sure you’ve nailed down your shipping and return protocols before you start selling—since 66 percent of shoppers look at a retailer’s return policy before purchasing—so referencing other examples is a helpful way to get started. ____ ] items anymore must have all tags, accessories, and original paperwork out. Few templates to get you started with your purchase, please tell us.. 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